STANDARD MADE TO ORDER
Wedding & Formal Wear can take up to 24weeks to order. If your wedding is less than 5 months away please email firstname.lastname@example.org or phone 07 49 430 000 to speak to one of our showroom consultants.
A rush order may be available for an additional fee.
Once your gown has been ordered there is no cancellation or refund, gowns are made to order so please choose carefully.
Gowns are not made to measure. Stock size only. Final fittings may be required by your dress maker.
Please provide your wear date and any special instructions when placing your order.
We recommend having a dressmaker booked for a consult for when your gown is due to arrive, should you need to have any adjustments. Your gown is NOT made to measure but to a size. You may need alterations.
Our wonderful UTV stylists are here to help you every step of the way! If you are unsure during any steps of this process please contact us.
Once you have ordered your gown, our After Sales team will look after you, all that way until the delivery of your gown.
Email one of our stylist – Email the UTV team to talk with one of our consultants regarding any questions you have about, size, fit and styling. We are here to help you every step of the way. A recent photo of yourself emailed through can sometimes help us with our styling. Email: email@example.com
WHERE TO BUY
You can purchase your dream gown at our Sarina Showroom in Queensland or buy securing from our website with the guidance from the UTV team. Book your appointment to visit our showroom for the UTV signature styling service, where you can try on samples of your favourite gowns.
HOW TO TAKE YOUR MEASUREMENTS
Your measurements will determine the sizing that is best suited to you. Your order will move immediately into our production process so please ensure your measurements are correct at the time of ordering.
Ideally have someone else take your measurements for you. Stand with your arms resting by your side and standing tall. It is best to take your measurements while you are not wearing a bra or you can wear a strapless, non-padded bra.
Hold the tape firmly but comfortably. Please provide your measurements in Inches and CM’s
BUST – Around the fullest part of your bust, across the nipple.
UNDERBUST – Measure directly under the bust, where bra bone would sit.
WAIST – Around the smallest part of your waistline.
HIP – Around the fullest part of your bottom.
HOLLOW TO FLOOR – From hollow of neck to floor
Once you have measured yourself and picked your size you are ready to order. Please contact our friendly UTV Team if you have any questions in relation to your sizing.